PRIVACY POLICY

At Nope Design & Nopeshop.com, your privacy matters. We are committed to safeguarding your personal information and being transparent about how it is collected, used, stored, and shared. This Privacy Policy complies with EU data protection laws, including the General Data Protection Regulation (GDPR), and is governed by the laws of The Netherlands.

1. Information We Collect

  • Personal Details: Name, address, email (collected at checkout or via invoice).

  • Payment Details: Processed securely via trusted third-party providers (Stripe and PayPal).

  • Cookies & Analytics Data: Collected to improve website functionality, user experience, and marketing.

2. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity (to fulfill orders and provide services).

  • Legitimate interests (improving our services and marketing).

  • Consent (for cookies and remarketing, as required under GDPR).

3. How We Use Your Data

Your data is used to:

  • Fulfill and ship orders.

  • Provide customer support.

  • Improve our website and services through analytics.

  • Marketing (when you’ve given consent).

We may share your data with trusted third parties, such as:

  • Payment providers (Stripe, PayPal).

  • Delivery companies (for accurate order fulfillment).

4. International Data Transfers

If data is transferred outside the EU or The Netherlands, we ensure it is protected under GDPR-compliant frameworks, such as the EU–US Data Privacy Framework.

5. Data Retention

  • Orders: Data kept until transactions are complete and return periods expire.

  • Invoices: Retained as required under Dutch bookkeeping law.

6. Data Security

Your data is stored securely by our website provider and bookkeeping systems, with encryption and safeguards against unauthorized access.

7. Cookies and Tracking

We use cookies for:

  • Website functionality (ensuring smooth operation).

  • Analytics (understanding visitor behavior).

  • Marketing (remarketing and advertising).

Users can manage or disable cookies in their browser settings. For details, see our [Cookie Policy].

8. Your Rights

Under GDPR, you have the right to:

  • Access the data we hold about you.

  • Correct inaccuracies.

  • Request deletion (when legally possible).

  • Receive a copy in portable format.

  • Withdraw consent for cookies or marketing at any time.

To exercise your rights, email us at mrnope@nopeshop.com.

9. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 16. If such data is identified, it will be deleted promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted here with the effective date.

11. Contact Information

For questions or concerns, please contact us:

  • Email: mrnope@nopeshop.com

  • Jurisdiction: This Privacy Policy is governed by Dutch law. Any disputes will be resolved under Dutch jurisdiction.